Services

Service is the one area that sets ENC Group apart from other handheld system integrators

Our emphasis is on defining and addressing the needs of each individual customer. With T-Trax installed in many different market segments, we have a large, diverse base of expertise to provide to our accounts. This gives us the ability to provide a wide array of solutions to any specific need, not just one canned approach.

On-site support is crucial to a successful installation, and we supply plenty:

Application Analysis
Communications Training
Hardware Installation
Parallel Testing
Pilot Testing

Handheld Training
Host Training
Stress Testing
Ongoing support

Before the first handheld 'goes live', your configuration will have been extensively tested, both at our facilities and yours. This ensures your complete understanding of the system and guarantees its integrity.

Our smooth, methodical and proven Implementation Schedule provides for your comfort and knowledge while preventing any roll-out problems.

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